Our Services
Our Services
Professional Training Services
Professional Training Services
Keep your competitive edge in your industry with the help of a professional business coach at Thompson’s Consulting. We provide a range of training solutions to help you develop real connections among your employees and to your valued customers. Achieve your company's objectives through the services we offer.
Conscious Conflict Management
Conscious Conflict Management
Although conflict provides discomfort, it is through discomfort that change occurs. With the proper setting for conflict, positive change can result in new and creative ideas. Most companies in today’s environment are managing conflict in one of three ways: by ignoring the problem, exasperating the situation, or making the decision to lose good people. However, those three options are not beneficial for anyone.
New Leaders Training
New Leaders Training
New leader training will provide both basic and some advanced learning in key areas of management, including the comprehensive areas of today’s expectations of leaders. This training will provide awareness and skill enhancement to achieve both employee and customer satisfaction.
Superior Selling Skills
Superior Selling Skills
Are you having any difficulty with sales leaders and sales team members providing accurate forecasts? Selling can be both stressful and complicated; however, with the proper tools and measurements in place, your sales team can deliver accurate forecasts and learn how to achieve sales goals before month’s end. Sales professionals will learn key behaviors and techniques to improve sales calls, appointments, and closings that will drive results. Sales leaders will learn how to focus on the vital few that will both support their sales team and ensure positive sales outcomes.
Presentation Skills
Presentation Skills
Public speaking and general speaking in front of groups are barriers for many people. Do you have strong leaders and team members who drive results, but have a hard time presenting those results? We can help. We have a training that will provide and enhance key communication skills and behaviors. It will enable even the most challenged speaker with the confidence to transfer thoughts and ideas in a succinct and effective manner. Individuals will learn new and proven techniques that will transform their fears into effective presentations in the most critical situations.
Customer-Centric Training
Customer-Centric Training
Tom Peters once said, “Profits come from customers and not the other way around”. Delighting every customer is monumental to your organization, but does every employee understand the value of each customer? The customer-centric training will raise the level of expectation for your employees and provide key insights focused on delighting every customer. every time.
Diversity and Inclusion - Sensitivity Journey
Diversity and Inclusion - Sensitivity Journey
Do you have individuals within your company that struggle to understand and value individual differences; you are not alone. And, in many cases they are simply just plain unaware. We all operate with varying degrees of filters. Those filters serve to blind us to how others might perceive us or our comments. We get it and have therefore introduced several proven paths that enable a cultural sensitivity through Relational Reciprocity workshops and one-on-one mentoring.
Listening
Listening
Signs of missed deadlines or incorrect outputs may be a direct result of incomplete or ineffective listening and questioning skills. When we listen and ask the right questions, we influence an output that meets or even exceeds expectations. The listening training will provide listening and questioning techniques to improve overall output from team members.
Team Building
Team Building
Teamwork has been defined as, “A team member seeing that something needs to be done and then doing it, not concerned about who will get the credit.” The team building training will enlighten your people to the benefits of working together as a tam and highlight the personal advantages of being a part of an effective and cohesive team. Individual assessment and team workshops will help drive needed dialogue and foster an environment of trust.Is your team or organization having difficulty collaborating? Perhaps, the members are not sharing information and seemingly not interested in their fellow worker. You are not alone since many organizations suffer from lack of true teamwork.
Emotional Intelligence
Emotional Intelligence
There are four clusters associated with emotional and social awareness which include: self-awareness, self-management, social awareness, and relationship management. Understanding and managing these four areas will assist individuals in getting along with others and managing people. Emotional and Social Intelligence is the capacity for recognizing our feelings and those of others, motivating ourselves, and managing our emotions and those of others. It refers to behaviors that sustain people in challenging roles and demanding careers.